In order to be eligible for a refund on your order, you must return the product within 30 calendar days of your purchase. The product must be in the same condition as you receive it and undamaged in any way. Please also send us an email, with your order number, informing us of the return and the reason thereof.

After we receive your item, we will inspect it and process your refund. The money will be refunded to the original payment method used during the purchase. For credit card payments it may take 5 to 10 business days for a refund to show up on your credit card statement.

If the product is damaged in any way, or you have initiated the return after 30 calendar days have passed, you will not be eligible for a refund.

If anything is unclear or you have any questions regarding this Policy please contact us via our Contact page on our website or email us at info@thebeanpeople.com.au 

Last Updated: This Returns and Refund Policy was last updated on 26/07/2021.